Welcome to NL Digital Hub. These Terms and Conditions outline the rules and guidelines for using this website and working with Natasha Lategan, operating as a freelance virtual assistant under NL Digital Hub.
All services are delivered remotely and include, but are not limited to, legal admin support, document formatting, transcription, Canva design, file organisation, and digital product creation. Scope of work will be agreed upon in writing prior to the start of any project.
Payment is required upfront for all hourly packages and digital products unless otherwise agreed. Invoices are sent via email and payable by bank transfer or Stripe. Services will not begin until payment has been received.
Due to the nature of digital services and products, refunds are not available once work has commenced or a digital product has been downloaded. Clients must provide at least 48 hours’ notice to reschedule booked work.
Any client materials or sensitive information shared with NL Digital Hub will be treated as confidential and will not be shared with third parties. Files are stored securely and deleted upon request. This business is GDPR-compliant.
Clients are expected to provide timely feedback, supply all necessary files, and communicate clearly throughout the working relationship.
NL Digital Hub is not responsible for losses or delays caused by client inaction, third-party tool outages, or unforeseeable events. Services are provided in good faith and with professional care.
For any questions about these terms, please contact:
📧 natasha@nldigitalhub.com
📞 +44 7591 347105